Claims Intelligence
Every claim has a story. Claims Intelligence helps you find the truth.
Claims Intelligence transforms thousands of project documents into structured, evidence-backed intelligence, automatically building an auditable chronology that helps professionals uncover the facts faster. By extracting key events from emails, letters, reports and project documentation, the platform surfaces the truth hidden within complex evidence.
Spend less time reading documents and more time understanding what really happened.
The challenge
Construction disputes don't suffer from a lack of evidence. They suffer from too much of it. A typical construction claim can contain:
- Tens of thousands of emails
- PDF correspondence
- Meeting minutes
- Site instructions
- Programmes
- Progress reports
- Drawings and photographs
- Contracts
- Spreadsheets
- Technical reports
Somewhere within those documents lies the truth of what happened. Finding it can take weeks, sometimes months, of painstaking manual review. Important events are overlooked. Evidence becomes fragmented. Critical relationships between documents remain hidden. The result is valuable time spent organising information instead of analysing it.
The solution
Claims Intelligence transforms documents into evidence. Rather than simply summarising files, it identifies individual project events and converts them into structured, searchable intelligence.
Every document is analysed individually. Every significant event is extracted. Every event is linked back to its original evidence. The platform continuously builds a living chronology that lets teams understand the sequence of events and uncover the facts with confidence.
Truth lives in the evidence
Construction claims are rarely won by opinion. They are won by evidence. By extracting and organising thousands of individual events, the platform helps professionals surface patterns, identify inconsistencies and build a clearer picture of what actually occurred throughout the life of a project.
The technology doesn't decide who is right. It helps reveal the evidence so experienced professionals can.
Respond at the speed the claim demands
When you're on the receiving end of a claim — an Extension of Time notice, a compensation event, a global claim — the clock starts the moment it lands. Contractual response windows are often measured in days, not weeks, and missing one can mean losing the right to challenge, or a deemed acceptance of the other party's position.
Rebuilding the evidence base from scratch under that pressure is where responding parties are most exposed. Claims Intelligence is built to compress that timeline. Because the platform continuously processes and structures documents as they're uploaded, a responding party can point it at the full project record — years of correspondence, instructions and programme revisions — and have a searchable, evidence-linked chronology ready in hours, not weeks.
- Instantly locate every notice, instruction or event relevant to the claim period.
- Cross-check the claiming party's narrative against the full documentary record within your response window.
- Identify missing notices, contradictions or gaps in the other side's evidence before you reply.
- Give your legal and commercial team a defensible evidence base early enough to actually use it.
When timescales are set by the contract, not by how quickly you can read paperwork, that speed can be the difference between a considered response and a forced concession.
Why Claims Intelligence is different
Built around evidence — not AI-generated summaries.
Many AI tools produce impressive-looking summaries. The problem is they often lose the detail needed for professional claims work. Claims Intelligence works differently. Every extracted event remains permanently linked to:
- the original document
- the author
- the document date
- the relevant extract
- the source location
- an AI confidence score
Every conclusion remains fully traceable. Every event can be independently verified. Nothing disappears into a black box.
We adopt the principle of Human in the Loop. Everything is verified by a professional — Claims Intelligence simply organises and surfaces the signals.
Clustering: from a single signal to the full picture
Most tools stop at finding a document. Claims Intelligence goes further. Once it identifies a single signal — a delay notice, an instruction, a site record — the Chronicle Engine traces every event connected to it across the entire evidence base: not just documents that mention it directly, but the chain of consequence that follows from it.
Take a single Employer's Instruction. On its own, it's one line in a chronology. But that instruction may have triggered a programme revision, which delayed a following trade, which generated a compensation event, which was then referenced in several progress reports and a site meeting minute. Read in isolation, each of those documents looks unremarkable. Read as a cluster, they become an evidenced chain of cause and effect — the kind of connected narrative that wins or loses a claim.
Claims Intelligence builds these clusters automatically, linking every downstream event back to the primary signal that caused it. Instead of a consultant manually working out which documents relate to which, the platform surfaces the full web of related evidence in one view — ready to be reviewed, tested and relied upon. What used to take hours of cross-referencing becomes a single click: select a primary event, and see everything connected to it, with the full evidential trail intact.
- Automatically surfaces the secondary and tertiary events triggered by a primary signal.
- Builds a defensible cause-and-effect chain, not just a list of related documents.
- Reveals knock-on consequences that manual review often misses.
- Turns a single piece of evidence into a fully evidenced narrative thread.
Built for construction professionals
Claims Intelligence has been designed specifically for the way construction professionals investigate projects. Whether you're preparing a claim, responding to one, or acting as an independent expert, the platform provides a structured foundation for your analysis.
Claims Consultants
Build comprehensive chronologies in a fraction of the time.
Delay Experts
Locate instructions, notices, programme changes and key project events.
Quantum Experts
Identify commercial events affecting cost and entitlement.
Solicitors
Quickly understand complex evidence before advising clients.
Expert Witnesses
Work from an organised, evidence-backed chronology with complete traceability.
How it works
1. Upload your project documents
Simply upload emails, Outlook message files, PDFs, Word documents, Excel spreadsheets and project correspondence. No manual preparation required.
2. AI extracts project events
Every document is analysed individually. The platform automatically identifies events, dates, organisations, people, subjects, categories and supporting evidence. Each extracted event becomes part of a structured evidence database.
3. Your chronology builds itself
As documents are processed, Claims Intelligence continuously builds an evidence-backed chronology, with every event linked back to its source document. Instead of reading thousands of documents, you're navigating the project history.
Surface the facts faster
When evidence is scattered across thousands of documents, important facts often remain hidden. Claims Intelligence connects those individual pieces together, giving a clearer understanding of what happened, when it happened, who was involved, what evidence supports it, and where that evidence originated.
The platform helps professionals move from document review to evidence analysis more quickly, allowing the underlying truth of the project to emerge naturally from the available information.
Every event is verifiable
Every extracted event records:
- Original source document
- Supporting document extract
- Author
- Date
- Organisation
- Confidence score
- AI reasoning
- Direct link back to the evidence
The result is a complete audit trail that professionals can trust.
Save hundreds of hours
Building project chronologies manually is one of the most time-consuming stages of any claim. Claims Intelligence automates the repetitive work while leaving professional judgement exactly where it belongs — with the consultant. Instead of spending weeks reading documents, your team can focus on:
- Strategy
- Analysis
- Expert opinion
- Delay assessment
- Commercial evaluation
- Preparing stronger claims
The platform doesn't replace expertise. It gives experts better information to work with.
Secure by design
Claims Intelligence has been designed for professional handling of sensitive project information. Documents remain linked to every extracted event, providing complete transparency and a fully auditable chain back to the original evidence. Your evidence remains structured, searchable and defensible throughout the lifecycle of a claim.
Why professionals choose Claims Intelligence
- Automatically process thousands of project documents
- Build evidence-backed chronologies
- Extract events with full traceability
- Surface hidden patterns within complex evidence
- Reduce weeks of manual document review
- Improve consistency across claims
- Maintain complete auditability
- Help reveal the truth contained within the evidence
Every document tells part of the story. Claims Intelligence helps you see the whole picture.
Transform unstructured project documentation into structured, searchable evidence that enables your team to uncover the facts faster, build stronger claims, and make decisions with greater confidence.